Account & Data Deletion

Use the form below to request deletion of your account and the data we hold for any Naylalabs app or game. A real person handles every request — you don't need an account or a login to ask.

What gets deleted

None of our apps require you to create an account or give us your name, email or address to use them — so in most cases "your account" is an anonymous identifier tied to your install. On request we delete everything held against it:

Scorely

• Your anonymous device identity and the platform/time-zone stored with it.
• Your sign-in identifier, if you signed in with Apple, Google or Firebase (we store only the opaque provider ID — never your name or email).
• Your push notification token, so alerts stop.
• Your favorites, predictions, coupons, points balance and notification preferences.
• Your public tipster handle and public stats, which are removed from the leaderboard.
• Content reports you submitted are detached from your identity; anonymized moderation records may be kept so past decisions stay reviewable.

Idle Football Manager Tycoon

• Your cloud save record, if cloud save was enabled — progress, club, squad, balances and settings stored under an anonymous identifier.
• Any diagnostic or crash records still linked to that identifier.
• Progress kept on your device is removed when you delete the game (see below) — it never reaches our servers unless cloud save is on.

TunedIn

• Your cloud save in Firebase Cloud Firestore — levels, stars, streaks, coins and settings, stored under an anonymous Firebase identifier (no email, phone number or password is involved).
• That anonymous Firebase Authentication identity itself.
• The analytics app-instance identifier tied to your install, so past events can no longer be grouped back to it.
• Progress kept on your device is removed when you delete the game, or immediately via the in-game Reset save option.

What we can't delete for you

Some data is held by the platforms rather than by us, so it has to be handled on their side:

• Purchases and subscriptions — Apple and Google process every payment; we never see or store card details. Records of a transaction are retained by them, and by us where accounting and tax law requires it. Manage or cancel a subscription in your App Store or Google Play account settings; refunds go through Apple — Report a Problem or Google Play refunds.
• Advertising data — Google AdMob acts as an independent controller for ad identifiers and ad-interaction data. Reset or limit it in your device settings (iOS: Settings → Privacy & Security → Tracking / Apple Advertising · Android: Settings → Google → Ads), or see Google's Privacy Policy.
• Aggregated, non-identifying statistics that can no longer be linked back to you or your device are kept, since they contain nothing personal.

How long it takes

• We acknowledge your request within 1–2 business days.
• Deletion is completed within 30 days, and we email you when it's done.
• If a request could affect someone else's data, we may ask you for the in-app identifier to confirm it's yours before we delete anything.
• Deletion is permanent — progress, points and any purchased in-game items tied to the record cannot be restored afterwards.

Delete local data yourself, right now

Removing the app from your device deletes the game data stored locally on it, immediately and without asking us — and in TunedIn the in-game Reset save option clears your progress without uninstalling. That covers everything held on-device; use the form above for anything stored on our servers.

Contact

Questions about this page, or about a request already sent: [email protected]. Each app's full privacy policy is linked from its store listing — Scorely · Idle Football Manager · TunedIn.